Salicru SLC TWIN PRO3/RT3 Mode D'emploi page 224

Problem shown on
the LCD display
Charger fault
Vmax. charger
Vmin. charger
DCDC fault
Bypass fault
Input device fault
Negative power fault
Inverter fault
Tab. 22. List of problems and solutions.
If the UPS does not work correctly, check the information displayed
on the LCD screen of the control panel and act accordingly
depending on the unit model.
Using the help guide in Tab. 22, try to solve the problem and if it
persists, contact our Technical Service and Support T.S.S..
When it is necessary to contact our Technical Service and Support
T.S.S., provide the following information:
UPS model and serial number.
•
Date the problem occurred.
•
Complete description of the problem, including the
•
information provided by the LCD display or LEDs and alarm
status.
Power supply condition, load type and load level applied to the
•
UPS, ambient temperature, ventilation conditions.
Battery information (capacity and number of batteries).
•
Other information that you deem relevant.
•
8.4. WARRANTY CONDITIONS.
8.4.1. Warranty terms.
On our website, you will find the warranty conditions for the
product you have purchased and you can register it there. It is
recommended to do this as soon as possible in order to include it
in our Technical Service and Support's
other advantages, it will be much more efficient to carry out any
regulatory procedure for intervention of the
a hypothetical fault.
86
Possible cause
Charge mode, low charger voltage
Internal UPS fault; the charger voltage is too high
Internal UPS fault; the charger voltage is too low
DC soft start fault
Bypass relay or Backfeed SCR
Input fuse open
Negative power output
Inverter relay or STS
(T.S.S.)
database. Among
T.S.S.
in the event of
Solution
Consult the Distributor
Consult the Distributor
Consult the Distributor
Shut down and try again
If the same warning persists, consult the Distributor
Consult the Distributor
Consult the Distributor
Consult the Distributor
Consult the Distributor
8.4.2. Exclusions.
Our company
will not be bound by the warranty if it notices that
the defect in the product does not exist or was caused by improper
use, negligence, improper installation and/or verification, attempts
at unauthorised repair or modification, or any other cause beyond
the intended use, or by accident, fire, lightning or other hazards.
Nor shall it cover any compensation for damages.
8.5. TECHNICAL SERVICES NETWORK.
Information about our national and international Technical Service
(T.S.S.)
and Support centres can be found on our website.
Code (shown in
the event log)
500
502
503
400
207
100
C15
704
SALICRU