FAFREES F26 Pro Manuel D'utilisation page 33

For the avoidance of doubt, Fafrees will not be liable and/or responsible for
any damage, failure or loss caused by any unauthorized service or use of
unauthorized parts.
The battery is not warranted from damage resulting from power surges,
use of an improper charger, improper maintenance or other such misuse,
normal wear or water damage.
Claims Process:
Fafrees will not replace any covered components under this limited
warranty without first seeing photos or video of the damaged covered
components.
In order to exercise your right to receive a replacement for a Covered
Component under this Limited Warranty, you need to:
Contact the Fafrees Product Support team by visiting

https://www.fafreesebike.com/pages/contact-us. The Product Support
team will initially work with you on the problem with your ebike to
identify potential simple fixes.
If the product support team determines that a covered component

must be replaced, they will provide you with a set of instructions on
how to replace or install the new Covered Component into your ebike.
Covered Components under this Limited Warranty shall only be

shipped to the address of the original purchaser.
Fafrees's liability shall under no circumstances exceed the actual
amount paid by you for the ebike, nor shall fafrees under any
circumstances be liable for any consequential, incidental, special or
punitive damages or losses, whether direct or indirect.
EN 30