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INTERNET AND ALERT SETUP
BATTERY BACKUP INTERNET CONNECTION AND ALERTS
CONFIGURATION
Before setting up the Virtual Water Assistant (VWA), make sure
your Battery Backup Unit is installed correctly, refer to Owner's
Manual for instruction.
Make sure the primary pump and battery backup unit has
power. Verify the system is operational by pressing the 'Test
System' button and observing the test sequence.
1.
Download the Pentair Home app to your mobile device
from the App Store® or Google Play™ Store.
Router
2.
Open the app.
EXISTING USERS: LOGIN to your account.
NEW USERS: Scroll down in the App and click SIGN
UP.
3.
Enter a valid EMAIL and PASSWORD.
4.
Select TERMS OF SERVICE.
5.
Click CREATE AN ACCOUNT.
6.
Complete instruction in the VERIFICATION EMAIL
7.
LOGIN to your account.
8.
Register your device using the Unique Device ID Key
included on the device and your manual cover.
9.
The Alerts will use the e-mail(s) and phone number(s)
entered here.
10. Find an open network connection on your internet router
or other hard-wired connection. Rotate the antennae up
on the gateway.
Note: We recommend the use of an uninterrupted power
supply for your internet modem, home router and the
gateway power supply.
HYD983 (06-08-20)
11. Using the supplied 1 meter Ethernet cable (or longer cable
12. Connect the gateway power supply to a 115 VAC outlet, plug
13. Once the gateway LED is green, go to the BBU and verify
14. Test installation by clicking the "Test" icon on the web page
15. Alerts can be tested by activating the pump with the float
Gateway
if necessary), connect the gateway to an open network
port.
into the back of the gateway.
The LED will blink red for a few seconds.
When the LED becomes solid green or solid green
with an occasional blink your gateway is connected to
the VWA servers.
If not, refer to Gateway Troubleshooting.
that the AC power LED is solid green. If not, the gateway
will have to be moved closer to the BBU.
and verify the unit has run the test.
switch.
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