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FAULTS
If the appliance does not work properly, this does not always mean
that it is defective. Try to deal with the problem yourself first by
checking the points mentioned below:
Fault
Probable cause
After the appliance has been
Normal operation.
electrified, text appears in the
displays.
After the appliance has been
Appliance incorrectly connected.
switched on, the fuse in the meter
cupboard blows.
Only one side of the hob works or if
Appliance incorrectly connected.
the appliance generates continuous
beep.
The hob does not work and the
The appliance has been connected
lights are not on.
incorrectly or the mains voltage is
not right.
The fan keeps on running after the
The electronic circuits inside the
appliance has been switched off.
hob are being cooled.
The appliance suddenly stops during
The time programmed has expired,
use. You hear a double beep every
something has boiled over or an
2 seconds and in the display a dash
object is hindering the controls.
appears.
A series of dashes appear.
Overheating of the electronics in
the hob.
The appliance does not work. In the
Malfunctioning of the electronics.
display another message appears.
After the zone has been switched on,
Unsuitable pans, pan smaller than
the zone displays continue to flash.
12 cm or no pan on the cooking
zone.
While cooking, you hear a rattling
The noise is due to the high power
noise in the base of the pan.
of the cooking zone having an effect
on the base of the pan.
When you use the hob the first time,
This is caused by the appliance's
you notice that it smells 'new'.
finish heating up. It is perfectly
normal.
You hear a ticking sound in your
This is caused by the appliance
hob.
switching over from the rear
cooking zone to the front one and
back again or if you choose a low
setting.
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Solution
NOTHING: see chapter "building
in" in the installation part of this
manual.
Check the electrical installation.
Check the electrical installation.
Check the electrical installation
(main fuse(s) or the connection).
This is normal.
Press the + or - button of the timer
and the beep will stop. Clean the
control panel or remove the object
and continue cooking.
Let the appliance cool down and
check the installation instructions
for correct installation.
Contact the service department.
See chapter
"Comfortable cooking".
This is normal for some pans on
higher settings. It is harmless for the
induction hob.
The odour will disappear of its own
accord as a result of ventilation.
This is normal.
FAULTS
In case of faults phone the service department. See the guarantee
certificate or consult the internet site www.hps.nl.
If you notice a crack on the cooking surface (no matter how little),
switch off the appliance immediately. Remove the plug from the
socket or set the switch of the power supply cable (in the case of a
fixed connection) to zero or turn off the fuse switch(es) in the meter
cupboard. Phone the service department.
This appliance should only be connected up by a registered electrical
installer!
The electrical connection must comply with national and local
regulations.
Damage caused by incorrect connection, incorrect use or incorrect
building in is not covered by the guarantee.
general
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