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Troubleshooting
Troubleshooting
ICE PRODUCTION
No ice.
•
Verify
or
appears in the freezer external display.
•
Verify the ice maker has been on for at least 24 hours.
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Verify the freezer temperature is near 0°F.
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Verify the ice container is properly installed.
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Verify the ice maker arm in the down position.
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Verify water is being supplied to the unit.
•
Verify the water filter has been replaced within the last
12 months and installed properly.
•
Verify the water filter has been removed if a reverse
osmosis filtration system is being used.
Blue or green ice.
•
Possible copper supply line corrosion. Contact a
plumber to clean or replace.
Black flecks in the cubes.
•
Stop use and contact Sub-Zero Factory Certified
Service.
Bad taste.
•
Defrost the freezer and clean with soap and water.
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Place coffee grounds or charcoal briquettes in the
freezer to absorb odor.
Hollow cubes.
•
Clean the condenser. Contact Sub-Zero Factory
Certified Service if unresolved.
ODOR
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The unit should be cleaned before using for the first
time. This will clear any odors that may have been
trapped during shipping.
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Replace the air purification cartridge.
•
Clean the unit and shelving thoroughly.
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Uncovered food could create an odor, which may
require cleaning.
•
Remove and clean the drain pan located behind the
kickplate, and reinstall.
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