Dyson Stowaway DC20 Mode D'emploi page 9

Terms and conditions of the Dyson 5 year warranty
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship
for a period of five years from the date of purchase, when used for private household purposes in
accordance with the Dyson Owner's Manual. This warranty provides, at no extra cost to you, all
labour and parts to place your vacuum cleaner in proper operating condition during the warranty
period. This warranty is subject to the following terms:
What is not covered
Dyson Canada Limited, shall not be liable for costs incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not in accordance with the Dyson Owner's Manual.
• Careless operation or handling, misuse, and/or lack of maintenance or use not in accordance with
the Dyson Owner's Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic purposes within Canada, e.g. for
commercial or rental purposes.
• Use of parts and accessories other than those produced or recommended by
Dyson Canada Limited.
Warranty Service
• Please fill out and return the Product Registration form, or register online at www.dyson.com
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline
with your model name/number, serial number, date and place of purchase. Please keep your
purchase receipt in a safe place to ensure you have this information. The serial number is found on
the vacuum cleaner's rating plate, which is behind the clear bin
• All work will be carried out by Dyson Canada Limited or its authorized agents.
• Any replaced defective parts will become the property of Dyson Canada Limited.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at 1-877-397-6622.
Most issues can be rectified over the telephone by our trained Customer care staff. If this is not
possible Dyson Canada Limited will arrange for your vacuum cleaner to be repaired and returned
in full working order at no extra cost to yourself.
Warranty Limitations and Exclusions
• Any representations, warranties or conditions relating to your vacuum cleaner, express or implied,
statutory or otherwise, including but not limited to warranty of merchantability or warranty of fitness
for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by
some provinces and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described above.
Dyson Canada Limited will not be liable for any consequential damages or incidental damages you
may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not
allowed by some provinces and so this limitation may not apply to you.
• In no event shall Dyson Canada Limited be liable for any damages arising directly or indirectly
from any tort (including negligence or gross negligence) committed by Dyson Canada Limited,
its affiliates, agents or employees, or for any breach of contract, fundamental or otherwise.
• This warranty gives you specific legal rights. You may also have other rights which vary by province.
Product information:
120V 60Hz 10A
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
CA 2,439,032; CA 2,438,069; CA 2,438,079; CA 2,442,218; CA 2,544,609; CA 2,497,762; CA 2,499,017;
CA 2,439,247; CA 2,449,304; CA 2,465,636; CA 2,465,836.
Please note: Small details may vary from those shown.
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