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by the manufacturer to the first buyer for dental use and are in lieu of all other agreements
(expressed or implied), liabilities or remedies for breach of warranty. Vista Apex shall not be
liable for consequential or incidental damages. No person or distributor is authorized to
modify the terms of this warranty.
This warranty is void if any defect is caused by conditions beyond the manufacturer's control,
including acts of God, damage resulting from mishandling, neglect, misuse, improper
maintenance, accident or alteration/repair by anyone other than the manufacturer. The buyer
assumes all liability for any damage caused by improper use of the product. The manufacturer
assumes no liability for the user's failure to follow the instructions contained in this manual.
RETURN POLICY
30 days 15%
31+59 days
25%
60+ days
Not Returnable
Vista Apex will accept for return previously purchased merchandise which is suitable
for resale or was shipped in error by Vista Apex. Merchandise suitable for resale requires
current labeling and unopened non-soiled packaging.
All returns must have prior approval and must be shipped "prepaid" along with a return
authorization form and a copy of the original invoice. Any products returned that are
discontinued, dated, damaged, or opened could be denied credit or assessed a higher
return fee.
Equipment cannot be returned without written authorization from Vista Apex.
Merchandise returned for credit must be received by Vista Apex within 30 days of the
original invoice date.
Return Stock Policy
Any equipment returned within 30 days from the date of the original shipment from
Vista Apex may not be assessed a restocking fee as long as the merchandise has current labeling
and unopened non-soiled packaging. Unopened equipment returned within 31- 60 days from
the date of the original shipment from apex requires a restocking fee of 25% of the purchase
price, including shipping and handling charges. Any equipment returned after 60 days from
date of the original shipment from Vista Apex will not be restockable for credit.
• Special orders are not suitable for resale and therefore not returnable for credit.
• Claims for lost or damaged shipments should be filed immediately with the carrier.
• Claims for overage, shortage, and/or internal damage must be made to Vista Apex
within 10 days of receipt of goods
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