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14
TROUBLESHOOTING
Problem
Not enough heat
Excessive heat and/or flare-ups
Heat not distributed evenly over
grill surface
Yellow flames
Incomplete flame
Flash-backs (flames outside
venturis/at control knobs)
Flames higher than edge of
bowl
Pressure regulator hums
Burner whistles when set to
LOW
Impossible to light burner
(using either igniter or match)
lmpossible to light burner with
igniter
No sparks nor sound when
pressing igniter
Only sound (no sparks) when
pressing igniter
Sparks present that do not
originate from burners
Sparks present, but not on all
electrodes and/or not powerful
enough
All manuals and user guides at all-guides.com
Probable cause(s)
•
Gas supply not open
•
Venturis not placed over openings of gas valves
•
Burner openings blocked
•
Gas cylinder (almost) empty
•
Pressure regulator not connected correctly to
cylinder and/or hose
•
Food too fatty
•
Fat drain hole blocked, fat in bowl and/or fat on
burners
•
Temperature too high
Some heat differences are normal, see "10.6 Taking
advantage of the heat zones". Probable cause(s) for
big heat differences:
•
Appliance not preheated
•
Burners or venturis blocked
•
Salt on burners
•
Appliance connected to butane
•
Burner blocked, pierced or rusted
•
Burners or venturis blocked
•
Lots of wind
•
Gas cylinder (almost) empty
•
Fat in bowl or on burners
•
Hot weather
•
New (full) gas cylinder
•
Gas injector, venturi and/or burner dirty
•
Burner or venturi blocked
•
No gas supply
•
No battery installed or battery not installed
correctly
•
Middle burner not lit first
•
lgniter wiring not mounted correctly
•
Electrode damaged
•
Faulty ground
•
Faulty igniter
•
No battery installed or battery not installed
correctly
•
Empty battery
•
lgniter button not assembled correctly
•
Faulty spark generator
•
Faulty ground
•
Burner and electrode too far apart
•
Faulty wiring
•
Faulty ground
•
Low battery
•
Wet or broken electrodes
www.barbecook.com
Solution(s)
•
Open gas supply
•
Place venturis over openings of gas valves
•
Clean burner openings or replace burners
•
Replace gas cylinder
•
Reconnect pressure regulator to cylinder and/
or hose
•
Trim excess fat or set burners to a low position
•
Clean fat drain hole, bowl and burners
•
Set burners to a lower temperature and/or grill
food indirectly
•
Preheat appliance
•
Clean burners and venturis
•
Clean burners
•
Connect appliance to propane, using an
appropriate pressure regulator
•
Clean or replace burner
•
Close gas supply and set burners to OFF.
•
Let appliance cool down.
•
Clean burners and venturis.
•
Put appliance with rear side towards wind
•
Replace gas cylinder
•
Clean bowl or burners
•
Not a hazard or defect. Should stop
automatically after a while.
•
Clean gas injector, venturi and burner
•
Clean burner and venturi
•
Open gas supply and press safety knob on
pressure regulator (not present on all regulators)
•
(Re)install battery, with terminals positioned
correctly
•
Light the middle burner first
•
Check and re-assemble all igniter connections
•
Replace electrode
•
Check and re-assemble electrodes, burners
and igniter
•
Replace igniter
•
(Re)install battery, with terminals positioned
correctly
•
Replace battery
•
Re-assemble igniter button
•
Replace spark generator
•
Reconnect spark generator and electrodes
•
Slightly bend electrode to bring it closer to the
burner
•
Replace wiring
•
Reconnect spark generator and electrodes
•
Replace battery
•
Dry electrodes with paper towels or replace
electrodes
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