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Can Not Start Up
Problem
Outlet does not provide
power to equipment.
The EPS does not perform
expected runtime.
The UPS will not turn on.
All manuals and user guides at all-guides.com
None
TROUBLESHOOTING
Possible Cause
Circuit breaker has
tripped due to an
overload.
Batteries are
discharged.
Unit has been
damaged by a surge
or spike.
Batteries are not fully
charged.
Batteries are
degraded.
The on/off switch is
designed to prevent
the damage that
rapidly turns it off and
on.
Low Battery
Output-Off
-- Insufficient battery
capacity.
Over Charge or AVR
Error-- In Line Mode,
battery is overcharged
or AVR is faulty.
Short Output-Off --
Output Short Circuit
Protection
Line Input/ Output
Error Output-Off --
incorrect Input/ Output
connection
Cold Start Battery
High Voltage
Output-Off -- the
battery voltage is too
high during cold start.
First, turn the EPS off and unplug at least
one piece of equipment. Wait 10 seconds,
reset the circuit breaker by pressing the
button, and then turn the EPS on.
Recharge the unit for at least 4 hours.
Contact CyberPower Systems about
replacement batteries.
Recharge the battery by leaving the EPS
plugged in.
Contact CyberPower Systems about
replacement batteries.
Turn the EPS off. Wait 10 seconds and
then turn the EPS on.
11
Recharge the battery.
Inform service agents.
Check the EPS output
to see if there is a
short circuit.
Check Input/ Output
connection.
Check the reason for
battery over-voltage.
Solution
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