Problem
There is too much frost and
ice.
The compressor does not
start immediately after
pressing the IntensiveCool‐
ing, or after changing the
temperature.
Water flows on the rear
plate of the refrigerator.
Water flows inside the refrig‐
erator.
Water flows on the floor.
Possible cause
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed cor‐
rectly.
The IntensiveCooling is
switched on.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
The water drainage plug is
not correctly positioned.
Food products are not
wrapped properly.
Temperature is set incor‐
rectly.
This is normal, no error
has occurred.
During the automatic de‐
frosting process, frost
melts on the rear plate.
The water outlet is clog‐
ged.
Food products prevent
that water flows into the
water collector.
The melting water outlet is
not connected to the evap‐
orative tray above the
compressor.
Progress 25
Solution
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before stor‐
ing.
Refer to "Closing the door".
Refer to "IntensiveCooling
function".
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Wrap the food products better.
Refer to "Operation" .
The compressor starts after a
period of time.
This is correct.
Clean the water outlet.
Make sure that food products
do not touch the rear plate.
Attach the melting water outlet
to the evaporative tray.