Frequently Asked Questions For Installation - KaVo IXS Manuel De L'utilisateur

2. .The KaVo IXS sensor has the
calibration files embedded on
the device. Installation of the
calibration files typically takes
around three minutes to
complete. You may open the
Intra-Oral Sensor Dashboard to
see the software load progress.
NOTE:
DO NOT unplug the sensor
while the calibration files
are being downloaded.
3. Once the download of calibration files are complete, the KaVo Dashboard
background turns green.
4. The Intra-Oral Sensor Dashboard also shows the serial number and state of the
sensor. This screen also displays driver and software versions.
The sensor is now ready for use in Imaging software.

Frequently Asked Questions for Installation

Question: Do I need Windows Administrator rights and privileges to install the
software and driver?
Answer: Yes. If a Windows user account does not have Administrator rights, the
software and drivers may not install properly for the KaVo IXS sensor.
Question: Do I need to set exceptions/exclusions in my anti-virus/security
programs?
Answer: Yes. Not doing so may cause the software and drivers to not operate
correctly. The following folders need to be added for exceptions/
exclusions:
•
•
•
•
•
•
•
•
•
English
C:\Program Files (x86)\DEXIS
C:\DEXIS
C:\Programdata\KaVo Kerr
C:\Program Files (x86)\KaVo
C:\VixWin
C:\Program Files\DTX core
C:\Program Files (x86)\INSTRUMENTARIUM
DENTAL\License Manager
C:\CVDATA (Image Path)
C:\Program Files (x86)\CLINIVIEW
Installation
4-3