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Troubleshooting
Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Always remove all batteries from the machine when troubleshooting, inspecting, maintaining, or cleaning
the machine.
Problem
The machine does not run or does not run
continuously.
The machine does not reach full power.
The machine is producing a beeping
sound.
Possible Cause
1. The motor shutoff timeout was reached
because the auger was not engaged
for an extended period of time.
2. The key was turned from O
too quickly.
3. The battery pack is low on charge.
4. The battery pack is not fully seated.
5. The battery pack is over or under the
appropriate temperature range.
6. The battery pack has exceeded high
amperage limits.
7. There is moisture on the leads of the
battery pack.
8. The battery pack is damaged.
9. There is another electrical problem
with the machine.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. The motor shutoff timeout was reached
because the auger was not engaged
for an extended period of time.
2. The battery pack is low on charge.
3. The machine is overloaded.
4. There is another electrical problem
with the machine.
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Corrective Action
1. No issue, restart the machine. The
machine beeps to indicate that the
motor shutoff timeout was reached.
to O
2. Turn the key slower, ensure that
FF
N
the key stops briefly in the middle
A
CCESSORY
3. Charge the battery pack.
4. Ensure that the battery pack is inserted
all the way into the housing and latched
in place.
5. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
6. Cycle the key to the
7. Allow the battery pack to dry or wipe it
dry.
8. Replace the battery pack.
9. Contact an Authorized Service Dealer.
1. Remove the battery pack from the
machine and fully charge the battery
pack.
2. Clean the air vents.
1. No issue, restart the machine. The
machine beeps to indicate that the
motor shutoff timeout was reached.
2. Charge the battery pack.
3. Walk at a slower pace while clearing
snow or break up a large pile of snow
before clearing it.
4. Attempt the other troubleshooting
actions, if the alarm still sounds,
contact an Authorized Service Dealer.
position.
position.
OFF
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