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EN Hob troubleshooting
PL Wykrywanie i usuwanie usterek płyty grzewczej
EN
Hob troubleshooting
Problem
The cooktop cannot be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
Some pans make crackling or
clicking noises.
The induction hob makes a low
humming noise when used on
a high heat setting.
Fan noise coming from the
induction hob.
Pan does not heat up and it
does not appear in the display.
Error
No pot or pot not suitable
ER03
Water or pot on the glass over the control panel
F1E
The connection between the display board and
the left mainboard is fail. (The cooking zone with
indicator showing "E")
F3E
Coil temperature sensor failure. (The cooking
zone with indicator showing "E")
F4E
Mainboard temperature sensor failure. (The
cooking zone with indicator showing "E")
E1E
Temperature sensor of the ceramic glass plate is high
E2 E
Temperature sensor of the IGBT is high
E3 E
Abnormal supply voltage (too high)
E4 E
Abnormal supply voltage (too low)
E5 E
Temperature sensor failure(the cooking zone with
indicator showing "E")
Possible cause
No power.
The controls are locked.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is caused by the technology of
induction cooking.
A cooling fan built into your induction
hob has come on to prevent the
electronics from overheating. It may
continue to run even after you've
turned the induction hob off.
The induction hob cannot detect
the pan because it is not suitable for
induction cooking.
The induction hob cannot detect the
pan because it is too small for the
cooking zone or not properly centred
on it.
Possible Cause
FR Dépannage de la plaque de cuisson
RO Depanare plită
Solution
Make sure the cooktop is connected to the
power supply and that it is switched on.
Check the household fuse for the appliance.
Check whether there is a power cut by trying
other electric appliances.
Unlock the controls (
(child lock).
Make sure the touch control area is dry. Use
the ball of your finger when touching the
controls.
This is normal for cookware and does not
indicate a fault.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
This is normal and needs no action. Do not
switch the power to the induction hob off at
the wall while the fan is running.
Use cookware suitable for induction cooking.
Centre the pan and make sure that its base
matches the size of the cooking zone.
(
Choosing the right cookware)
What to do
Choose the suitable pan
Clean the user interface
Repair is required. Contact
Customer Services.
Please restart after the induction
hob cools down.
Repair is required. Contact
Customer Services.
Safety mode
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