Vapormed Mighty Medic Mode D'emploi page 102

13.1. Warranty
Storz & Bickel GmbH as the seller
guarantees that the product is free of
defects in accordance with the require-
ments of German law and with our
General Terms and Conditions (GTC),
which form the basis of the purchase
contract. Of course, Storz & Bickel will
only be subject to a warranty obliga-
tion if the customer has purchased the
products directly from us. If products
are purchased from third parties, war-
ranty claims may only be asserted
against these third parties, and Storz &
Bickel cannot provide any information
on the content of such claims.
In clarification, we would like to note
once again, that the warranty extends
only to correcting such initial defects
that exist despite proper handling of
the product in consideration of this
Instructions for Use and further infor-
mation provided to users. Normal wear
or tear to the products – and especially
to the batteries - is not considered a
defect under warranty law. If the cus-
tomer has commissioned third parties
with completing maintenance or repair
of the product, or if the customer uses
external products, Storz & Bickel's
warranty obligations will only exist if
the customer can prove that the defect
was not caused by use of the external
service or external product.
13. WA R R A N T Y, L I A B I L I T Y
Storz & Bickel will decide at its own
discretion whether to correct a defect
covered by warranty law through re-
pair or by delivering a new product to
the customer.
Any warranty claims must be directed
to Storz & Bickel GmbH, In Grubenäck-
er 5-9, 78532 Tuttlingen. Please send
the complete defective item to us, not
disassembled, with invoice. Please use
external packaging that would prevent
any damage during transportation.
In order to avoid misunderstandings,
we would like to note that all informa-
tion on our products provided in this
Instructions for Use or elsewhere
does not represent any guarantee of
features or durability, unless we have
expressly referred to a guarantee for
such features or durability.
13.2. Liability
Storz & Bickel shall be liable for any
damages caused to the customer by
our products in accordance with Ger-
man law and pursuant to our GTC. Un-
der said provisions, we are only liable for
damages caused by intentional action or
gross negligence, unless such damages
involve death, personal injury, or injury
to health, or if the injury is related to a
cardinal contractual obligation. In such
cases, we will also be liable to the cus-
tomer for simple negligence.
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