Troubleshooting - Pit Boss PBV3A1 Mode D'emploi

Proper cleaning and maintenance will prevent common operational problems. When your Pit Boss® smoker is operating poorly,
or used less frequently, the following troubleshooting tips may be helpful. For FAQ, please visit www.pitboss-grills.com. You may
also contact your local Pit Boss® authorized dealer or contact Customer Care for assistance.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance or service work. Ensure the digital electric smoker is completely cooled to avoid injury.
PROBLEM CAUSE
Heat indicator Light Not Connected To Power
Not On Source
Unit Not Turned On
Faulty Light Connection
Faulty Indicator Light
Element (Heating) Bad Connection
Not Hot
Heating Element Failure
Faulty Element
Element (Heating) Bad Connection
Not On
Faulty Element
Excessive Time To Cold Climate
Achieve Desired
Extension Cord Used
Temperature
Door Not Closed
Water Pan Not Properly
Located
Faulty Control Panel
Door Not Closing Poor Door Alignment
Properly
Damaged Door Seal
Grease Leaking From Door Not Closing
Cabinet Door Properly
Unit Not Level
Grease Tray Is Full
Drain Tube Is Clogged
No Smoke Is Being No Wood Chips
Produced
Element Times Out, Not
Enough Heat To Wood
Chips
Damaged Wood Chip
Box

TROUBLESHOOTING

SOLUTION
Disconnect the grill from the from the outlet and then ensure all wire connections are firmly
connected in the control panel and dry. Plug the smoker into a working power source. Ensure GFCI is a
between 15-20 Amp service (see Electric Wire Diagram for access to electric components). Ensure all
wire connections are firmly connected and dry.
Rotate the Control Knob to High to turn unit on.
Disconnect the grill from the power outlet and ensure all the connectors for the light are firmly
connected. Reconnect the grill to the power source and set the Control Knob is set to High.
Control Panel needs to be replaced. Contact Customer Care for a replacement part.
Disconnect the grill from the power outlet. Check to ensure the screws are firmly connected.
Disconnect the grill from the power outlet and let the grill cool off. Remove the cooking components
from the grill. Plug the unit back in, set the Control Knob to High. Check to verify if the indicator light
is ON and visually confirm that the heating element is turning hot.
Contact Customer Care for a replacement part.
Check to ensure the connectors are firmly connected. Disconnect, and reconnect.
Contact Customer Care for a replacement part.
Outdoor temperature is below 65°C / 18°F, so the unit may take extended heating time.
Using an extension cord may reduce the power supply to the unit. Plug the appliance directly into
power source or ensure maximum length extension cord is 7.6 meters / 25 feet, minimum gauge 12/3.
Ensure door is closed properly, seal is not damaged, and the door latch is secure.
Check the water pan to ensure it is sitting properly on the support brackets. See Assembly
Instructions for further instruction.
Control panel needs to be replaced. Contact Customer Care for a replacement part.
Adjust door hinges to ensure that door is mounted correctly. See Assembly Instructions.
Door needs to be replaced. Contact Customer Care for a replacement parts.
Ensure door is closed, seal is not damaged, and the door latch is secure.
Move unit to a level cooking surface. Ensure that there is no damage to the support legs.
Empty grease tray and re-install. Follow Care and Maintenance Instructions .
Follow Care and Maintenance Instructions .
Add wood chips to the wood chip box wearing heat-resistant barbecue mitts.
Control Knob is set too low, so the heating element is not staying on long enough to heat the wood
chips. First, open rear vents completely to promote airflow. Next, set Control Knob to High to turn on
the heating element for 20 minutes.
Wood chip box needs to be replaced. Contact Customer Care for a replacement part.
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