Troubleshooting
Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the
problem, unplug the projector and consult a authorized dealer or service center.
Symptom
Power is not supplied. • Is the power cord disconnected?
Light is not emitted, or
light level is low.
With power on,
operation starts but
stops in a few
minutes.
Video image does not
appear.
Video image dims.
Color is poor or
unstable.
During video replay,
video image
sometimes is
disturbed.
60
Probable cause
• Is the main power switch turned on?
• Is the correct power voltage used?
• Has the breaker tripped open?
• Has the lamp protective function
activated? (This can occur if the power is
shut down due to a power failure, etc.)
• Is the lens cap removed?
• Is the lamp life near its end?
• Has the projector been moved from its
installed place?
• Is the air intake or exhaust area
blocked?
• Is the correct input selected?
• Are connected devices connected
correctly?
• Are signals being supplied from the
connected devices?
• Are input signals (scanning frequency,
etc.) appropriate?
• Is the source setting correctly selected?
Isn't a wrong source (forced mode)
selected?
• Is brightness adjusted correctly?
• Is focus adjusted correctly?
• Is distance too short or too long?
• Are TRACKING and PHASE adjusted
correctly?
• Is picture quality (color density, etc.)
adjusted correctly?
• Is the correct CLAMP selected?
• have Installation adjustment been
performed?
Corrective action
• Insert the power cord (plug) firmly.
• Turn on the MAIN POWER switch.
• Check that AC 200V ~ 240V is supplied.
• Check that the breaker is closed.
• Wait until the lamp has cooled down.
(Turn on the main power sand let the
fans cool the lamp.)
About 10 minutes later, press OPERATE
on the remote control.
• Remove the lens cap.
• Check the lamp use time on the menu,
and if the lamp life is near its end,
arrange for a replacement lamp, or
replace a little earlier.
• Check the installed position.
• Turn off the MAIN POWER switch,
remove any blocking objects, and turn on
the MAIN POWER switch again.
• Select the correct inputs with the AV and
RGB buttons.
• Connect connected devices correctly.
• Set connected devices correctly.
• Check if the signal is correct as input
(scanning frequency, etc.).Input the
appropriate signal.
• Set the source setting to AUTO or to the
correct dedicated source (forced mode).
• Adjust brightness on the menu.
• Adjust focus with the remote control's
FOCUS (+/–) buttons.
• Set the projector at the correct distance.
• Adjust TRACKING and PHASE on the
menu.
• Adjust picture quality on the menu.
• Select the correct CLAMP on the
OPTION MENU.
• For installation, consult the dealer where
you purchased the projector or a local
service center.
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