Customer Service - Thomas BOXER Mode D'emploi

Water is coming out of the air expulsion openings of
the appliance during vacuuming:
- Is the float (figure S) blocked when vacuuming liquid and unable
to operate?
- Was original THOMAS cleaning concentrate used for shampooing?
Sudden reduction in suction power
- Has the float stopped the flow of air? This can happen if the
appliance is standing at a slant or if the appliance falls over. Turn
off the vacuum cleaner – the float will fall back into place – the
appliance is ready for use again.
The motor does not function:
- Is there damage to the mains cable, plug or socket?
- Pull out the plug before checking.
- Never open the motor yourself!
No cleaning fluid is coming out:
- Is the pump switched on (switch (7) has to light up)?
- Clean the filter catch on the suction hose (36).
- Has the suction hose been correctly fitted in the cleaning fluid tank?
- Is the spray nozzle clogged? If the spray nozzle becomes clogged,
lay the nozzle into water for a while and then blow strongly
through it.

Customer Service

Ask your dealer for the THOMAS customer service centre in your area.
Please also provide the information on the nameplate of your THOMAS
BOXER.
To maintain the safety of the appliance, only have repairs, particularly
those on live components, performed by qualified electricians.
In the event of a malfunction, consult your specialist dealer or contact
the factory customer service directly.
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