If Unexpected Difficultes Arise; Customer Service - Thomas INOX 1545 S Notice D'utilisation

If unexpected difficulties arise
Before contacting your dealer, check whether the fault is
due to one of the following minor causes:
Dust escaping from suction socket:
• Is the cartridge filter correctly positioned and
undamaged?
• Have you used the correct special filters?
Gradual reduction in suction power:
• Is the paper filter bag full?
• Is the cartridge filter clogged up by dust or soot?
• Is there a blockage in the nozzle, extension tube or
flexible hose?
Sudden reduction in suction power:
• Has the float stopped the flow of air?
This can happen if the appliance is standing at a slant
or if the appliance falls over.
Turn off the vacuum cleaner - the float will fall back
into place – the appliance is ready for use again.
The motor does not function:
• Has the fuse blown?
• Is there damage to the mains cable, plug or socket?
• Pull out plug before checking.
• Never open the motor yourself!

Customer Service:

Ask your dealer for the address or telephone
number of your nearest THOMAS Customer
Service.
Specify model number and type when
contacting your dealer - you will find these
details on the rating plate located at the back
of the appliance.
To maintain the safety of your appliance, you
should have repairs, especially on live parts,
carried out by a trained electrician only. In
the event of a fault, you should therefore
approach your dealer or the THOMAS
Customer Service directly.
Contact details are on the reverse side.
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