Important Tips; If Unexpected Difficulties Arise; Customer Service - Thomas BRAVO 20 Mode D'emploi

Important tips

When wet vacuuming, always vacuum by
drawing the carpet spray nozzle in straight
parallel strokes across the surface towards you.
In order to avoid soiling the carpet again, you
should not walk on shampooed carpets until they
have dried.
In order to achieve quicker drying of shampooed
surfaces, it is helpful to remove residual liquid
remaining in the carpet by vacuuming it again –
without engaging the valve hook.
When cleaning parquet floors, please observe
the instructions of the parquet floor manufacturer.

If unexpected difficulties arise

If your appliance does not operate to your satisfaction,
you do not have to contact customer service straight
away. Please check first as to whether the fault is due
one of the following minor causes:
Dust escaping from suction sockets:
- Has the filter system been fitted in accordance with
the instructions?
- Has an original THOMAS filter been used?
Gradual reduction in suction power:
- Are the pores of the tissue filter clogged up by dust
or soot?
- Is the collecting bin full?
- Is there a blockage in the nozzle, extension tube
or flexible hose?/Stretch the flexible hose while
the appliance is switched on – this will loosen the
obstruction.)
Water is coming out of the air expulsion
openings of the appliance during
vacuuming:
- Is the float (figure S) blocked when vacuuming liquid
and unable to operate?
- Was original THOMAS cleaning concentrate used for
shampooing?
- Have AQUAFILTER and fine particle textile filter
(according to model) been fitted according to the
instructions?
Sudden reduction in suction power
- Has the float stopped the flow of air? This can happen
if the appliance is standing at a slant or if the
appliance falls over. Turn off the vacuum cleaner –
the float will fall back into place – the appliance is
ready for use again.
The motor does not function:
- Is there damage to the mains cable, plug or socket?
- Pull out the plug before checking.
- Never open the motor yourself!
No cleaning fluid is coming out:
- Is the pump switched on (switch (7) has to light up)?
- Clean the filter catch on the suction hose (36).
- Has the suction hose been correctly fitted in the
cleaning fluid tank?
- Is the spray nozzle clogged? If the spray nozzle
becomes clogged, lay the nozzle into water for a
while and then blow strongly through it.

Customer Service:

Ask your dealer for the address or telephone number
of your nearest THOMAS Customer Service.
Specify your model number and type when contacting
your dealer – you will find these details on the rating
plate.
To maintain the safety of your appliance,
you should have repairs, especially on live
parts, carried out by a trained electrician
only. In the event of a fault, you should
therefore approach your dealer or the
THOMAS Customer Service directly.
Contact details are on the reverse side.
Subject to technical modifications.
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