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13. Warranty
RESIDENTIAL & COMMERCIAL WARRANTY: STIEBEL ELTRON WARRANTS TO THE ORIGINAL OWNER THAT THE INSTANTANEOUS
WATER HEATER WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS FOR A PERIOD OF THREE YEARS FROM THE
DATE OF PURCHASE. SHOULD THE PART(S) PROVE TO BE DEFECTIVE UNDER NORMAL USE DURING THIS PERIOD, STIEBEL ELTRON,
INC. WILL BE RESPONSIBLE FOR REPLACEMENT OF THE DEFECTIVE PART(S) ONLY. STIEBEL ELTRON, INC. IS NOT RESPONSIBLE FOR
LABOR CHARGES TO REMOVE AND/OR REPLACE THE DEFECTIVE PART(S), OR ANY INCIDENTIAL OR CONSEQUENTIAL EXPENSES.
SHOULD THE OWNER WISH TO RETURN THE INSTANTANEOUS WATER HEATER FOR REPAIR, THE OWNER MUST FIRST SECURE
WRITTEN AUTHORIZATION FROM STIEBEL ELTRON, INC. THE OWNER SHALL BE REQUIRED TO SHOW PROOF OF PURCHASE DATE,
AND TO PAY ALL TRANSPORTATION COSTS TO RETURN THE DEFECTIVE PART(S) OR INSTANTANEOUS WATER HEATER FOR REPAIR
OR REPLACEMENT. WARRANTY IS VOID IF WATER HEATER HAS BEEN INSTALLED OR USED IMPROPERLY OR IF DESIGN HAS BEEN
ALTERED IN ANY WAY.
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WARRANTY
STIEBEL ELTRON, INC.
17 West Street
West Hatfield, MA 01088, USA
PHONE:
800-582-8423 or 413-247-3380
FAX:
413-247-3369
E-Mail
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
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