HP Photosmart C4340 All-in-One Série Guide D'utilisation page 57

Chapter 4
1
2
• If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord
connector that plugs into a telephone wall jack.) Try removing the splitter and connecting
the product directly to the telephone wall jack.
• Try connecting a working phone and phone cord to the telephone wall jack that you are
using for the product and check for a dial tone. If you do not hear a dial tone, contact your
telephone company and have them check the line.
• Try to send or receive a test fax. If you can send or receive a fax successfully, there might
not be a problem.
After you resolve any problems found, run the fax test again to make sure it passes and the
product is ready for faxing.
The "Phone Cord Connected to Correct Port on Fax" test failed
Solution: Plug the phone cord into the correct port.
To plug the phone cord into the correct port
1. Using the phone cord supplied in the box with the product, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of
the product.
NOTE:
able to send or receive faxes. The 2-EXT port should only be used to connect other
equipment, such as an answering machine or a telephone.
54 HP Photosmart C4340 All-in-One series
Telephone wall jack
Use the phone cord supplied in the box with the product
If you use the 2-EXT port to connect to the telephone wall jack, you will not be