HP Photosmart C4340 All-in-One Série Guide D'utilisation page 45

Chapter 4
Make sure you used the phone cord supplied in the box with the product to connect to the
telephone wall jack.
One end of this special 2-wire phone cord should be connected to the port labeled 1-LINE on
the back of the product and the other end to your telephone wall jack, as shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the product
If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then
connect the 2-wire phone cord to the port labeled 1-LINE on the back of the product.
If the product came with a 2-wire phone cord adapter, you can use it with a 4-wire phone cord,
in case the supplied 2-wire phone cord is too short. Attach the 2-wire phone cord adapter to the
port labeled 1-LINE on the back of the product. Attach your 4-wire phone cord to the open port
on the adapter and to the telephone wall jack. For more information on using the 2-wire phone
cord adapter, see the documentation that came with it.
For more information on setting up the product, see the printed documentation that came with
the product.
Cause: The wrong phone cord was used to connect the product or the phone cord was plugged
into the wrong port.
If this did not solve the issue, try the next solution.
Solution 4: Make sure other office equipment is connected correctly
Solution
NOTE:
phone cord in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile,
China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia,
Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan,
Thailand, USA, Venezuela, and Vietnam.
Make sure you have correctly connected the product to the telephone wall jack, and correctly
connected any additional equipment and services that share the phone line with the product.
Use the port labeled 1-LINE on the back of the product to connect to the telephone wall jack.
Use the 2-EXT port to connect to any other equipment, such as an answering machine or a
telephone, as shown below.
42 HP Photosmart C4340 All-in-One series
This possible solution applies only in the countries/regions that receive a 2-wire