6.0 TROUBLESHOOTING
Issue
Pilot will not light
Pilot will not stay lit
Main burner flame will not
light
22 TROUBLESHOOTING
Cause
Electrical power interrupted or
disconnected
Wiring disconnection
Gas supply turned off
No propane in tank
Low gas pressure
Pilot flame not making contact
with the flame rectification sensor
on the pilot assembly
Pilot adjustment screw not sealed
ON/OFF rocker switch in OFF
position
Gas supply turned off
Low gas supply
Wiring disconnection or improper
wiring
Plugged main burner orifice
Pilot flame
Remote control not working
properly
No call for heat
Vacuum is not registering
Hussong Mfg. Co., Inc. • Kozy Heat Fireplaces
Restore electrical power to appliance
Use wiring schematics in this manual to determine that all wiring
connections are secure and correct.
Check remote shut-off valves from the appliance. Usually there is a valve
near the main gas line. There may be more than (1) valve between the
appliance and main gas line.
Check propane tank. Refill if necessary.
Consult a plumber or a gas supplier.
Can be caused by situations such as a bent line, too narrow diameter of
pipe, or a low line pressure.
Verify the pilot flame envelopes the top of the flame sensor and extends
far enough onto burner for ignition.
To adjust pilot flame, turn pilot adjustment screw on the gas valve
clockwise to decrease flame, and counterclockwise to increase flame.
Seal pilot adjustment screw. Do not over-tighten.
Switch rocker switch to ON position.
Check for multiple shut-offs in the supply line. Verify gas supply is turned
on.
Consult with plumber or gas supplier.
Check propane tank. Refill if necessary.
Check for faulty or incorrect wiring.
Remove blockage.
Verify the pilot flame is properly directed to ignite burner. See pilot
flame troubleshooting above.
Replace batteries.
Verify remote control is powered ON and thermostat operation is turned
OFF.
Check vacuum tube for a solid connection between the vacuum switch
and the vacuum port of the fan assembly
Check for faulty or incorrect wiring between the vacuum switch and
control module
Replace vacuum switch
Solution
Kozy Power Vent #KPV R.5