t
rouBleshootIng
Soundbar does not turn on.
• Check that the soundbar's AC power cord is
firmly attached to the AC Power In input and
plugged into a working AC outlet.
No output from the soundbar
• Check that the soundbar is turned on.
• Check that the soundbar is not muted.
• Check that the soundbar's volume is not turned
all the way down.
• Check that the soundbar is set to the proper input.
• Check that all system components are turned
on and source material is playing.
• Turn the soundbar off and on using the remote
control or the control power button.
• Unplug the sound bar, wait 30 seconds, and
plug it back in.
• Check that all interconnecting cables are con-
nected at both ends.
• If necessary, try connecting an alternate source
component to make sure the original source
component isn't the problem.
No surround sound
• Review the "Connection" section of this manual
for a better understanding of recommended con-
nection methods and possible options that might
impact the soundbar's ability to receive multi-
channel encoded audio from your television and
other audio/video source components.
Sound is coming from both my soundbar
and my television
• When utilizing the soundbar to reproduce
audio, the television's audio output should be
defeated. Some televisions will allow you to
turn off the internal speaker via the television's
menu system. Other televisions may require you
to turn the television's volume to "zero" or to
"mute" the television.
32
The soundbar is too quiet even when
the soundbar is turned up
• Check that the output on your television or
other source components are not connected via
a variable level output. Sometimes this option
may be configured in your source components
menu. Please refer the manual for the source
component in question.
Soundbar won't learn remote codes from
aftermarket remote
• Review the "Menu Option: Learn" section of
this manual.
• Hold the remote 12 inches (30 cm) from the
soundbar during the learning process.
• Press the appropriate button on the second
remote four times.
• If the soundbar has already learned a remote
code and you are attempting to program the
same code to a second function the soundbar
will respond with "Fail".
• There may be remote controls that the soundbar
cannot learn or that the soundbar can not learn
correctly. Due to the number of available remote
controls, it is impossible to advise which will or
will not work.
• Check the user manual and/or manufacturer's
web-site for your aftermarket remote to see if
MartinLogan is supported. If so, instead of
'learning' with the soundbar, use the code
provided by the manufacturer to program the
aftermarket remote itself.
Soundbar remote won't work
• Replace the remote control's batteries with
matching batteries.
• Make sure the batteries are installed in the
proper orientation.
• If new batteries do not fix the problem, you
may have a faulty remote. Call MartinLogan
customer service at 785-749-0133 for details.