HP LaserJet 3015 Mode D'emploi page 85

Issue
Incoming fax calls are not being
answered by the device (continued).
Faxes are transmitting or being
received very slowly.
ENWW
Cause
A voice-messaging service might be
interfering with the device as it
attempts to answer calls.
The device might be out of paper and
the memory is full.
You might be sending or receiving a
very complex fax, such as one with
many graphics.
The receiving fax machine might have
a slow modem speed.
The resolution at which the fax was
sent or is being received is very high.
A higher resolution typically results in
better quality, but also requires a
longer transmission time.
When a poor telephone line
connection exists, the device and the
receiving fax machine slow down the
transmission to adjust for errors.
International calls have a slower
transmission speed.
Solution
Do one of the following:
● Disable the messaging service.
● Get a telephone line that is
dedicated to fax calls.
● Set the device answer mode to
Manual. In manual mode, you
must start the fax-receive process
yourself. See Setting the answer
mode for more information.
● Leave the device set to automatic
mode and lower the rings-to-
answer setting for the device to a
number less than the rings-to-
answer setting for the voice mail
(see Changing the rings-to-answer
setting). The device will answer all
incoming calls.
Refill the media input tray. Press
(HP LaserJet 3015 all-in-one or
ENTER
HP LaserJet 3030 all-in-one). The
device prints all of the faxes it has
saved in memory and then resumes
answering fax calls.
Complex faxes take longer to be sent
or received. Breaking longer faxes into
multiple jobs and decreasing the
resolution can increase the
transmission speed.
The device only sends the fax at the
fastest modem speed that the
receiving fax machine can accept.
If you are receiving the fax, call and
ask the sender to lower the resolution
and resend the fax. If you are sending,
lower the resolution and resend the
fax. See Changing the default contrast
setting to change the default setting.
Hang up and resend the fax. Have the
telephone company check the
telephone line.
No solution available. You must allow
more time to transmit fax jobs
internationally.
Fax-receiving problems
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