u Read the appliance
Fig. 12 (1) ,
name
Fig. 12 (2)
service no.
and
serial
no.
Fig. 12 (3) on the
rating plate. The rating
plate can be found on
the inside of the appli-
ance on the left.
u Notify our customer service team and give them the error,
the appliance name
Fig. 12 (1) , service no. Fig. 12 (2) and
Fig. 12 (3)
serial no.
w This will help us to provide you with a faster and more accu-
rate service.
u Keep the appliance closed until the customer service
arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
6.4 Service & Support
The Troubleshooting section gives you valuable advice on
what to do in case of minor errors. This saves you having to call
out an engineer and avoids potential costs.
For
information
about
the
www.vzug.com -> Service -> Garantieinformationen (Appli-
cable details). Please read these carefully.
Register your appliance today:
-
online at www.vzug.com -> Service -> Garantieerfassung
(Registration) or
-
use the supplied registration card, if applicable.
This means we can give you the best support in the case of a
breakdown during the warranty period. You will need the serial
number (SN) and model name to register. You can find this
information on the rating plate of the appliance.
About my appliance:
Serial no.:_____________ Model:______________
Always have these details to hand in case you have to contact
V-ZUG. Many thanks.
Your repair order
In Switzerland you can call a free service number 0800 850 850
to talk directly to your nearest service centre. Call us to arrange
an engineer to visit you.
Customers outside Switzerland can go to www.vzug.com -
> Service -> Service Numbers / Contact your local Service
Centre.
General and technical inquiries, accessories, service and
warranty extension
V-ZUG is happy to help you with general administrative and
technical enquiries, accept your orders for accessories and
spare parts and inform you about our advanced service
contracts. Just go to www.v-zug.com, info@vzug.com to find
your local service centre and in Switzerland (+41) 58 767 67
67.
Importer addresses
AU / NZ
V-ZUG Australia Pty. Ltd.
2/796 High Street Kew East 3102, VIC
AUSTRALIA
CN
V-ZUG (Shanghai) Domestic Appliance Co. Ltd
Raffles City Changning Office Tower 3
No. 1139 Changning Road 200051 Shanghai
CHINA
* Depending on model and options
Fig. 12
warranty,
please
go
to
Importer addresses
AT / BE /
V-ZUG Europe BVBA
DE / FR /
Evolis 102 8530 Harelbeke
NL / LU
BELGIUM
GB / IE
V-ZUG UK Ltd.
One Pancras Square Gridiron Building N1C 4G
London
GREAT BRITAIN
HK / MO V-ZUG Hong Kong Co. Ltd.
12/F, 8 Russell Street Causeway Bay
HONG KONG
IT
Frigo 2000 S.p.A
Viale Fulvio Testi 125 20092 Cinisello Balsamo
(Milano)
ITALY
IL
Digital Kitchen
Hataarucha 3, 6350903 Tel Aviv
ISRAEL
LB
Kitchen Avenue SAL
Mirna El Chalouhi Highway Wakim Bldg, Jdeiheh
Beirut
LEBANON
RU
OOO Hometek
Dubininskaya Street 57 building 1113054 Moscow
RUSSIA
SG
V-ZUG Singapore Pte. Ltd.
6 Scotts Road Scotts Square #03-11/12/13,
228209 Singapore
SINGAPORE
TR
GÜRELLER
Anchor Sit.3A/1-2 Çayyolu 06690 ÇANKAYA/
ANKARA
TURKEY
UA
Private enterprise "Stirion" (MIRS corp.)
Osipova Street 37 65012 Odessa
UKRAINE
Importer addresses
6.5 Energy efficiency class lighting
Lighting
Energy efficiency class
1
This product contains an energy efficiency class
G light source
1 The appliance may contain light sources with different energy
efficiency classes. The lowest energy efficiency class is indi-
cated.
NOTICE
Light sources
u Light sources may only be replaced by a service technician.
Maintenance
Light source
LED
45