Tips And Advice On Installation - SOMFY Soliris io+MY Notice

Soliris io + MY

2.6. TIPS AND ADVICE ON INSTALLATION

2.6.1. Questions about the product ?
Observations
The sensor cannot
be paired with the io
motor or receiver.
The motorised product
rises once an hour.
The motorised product
does not automatically
retract when the wind
is detected.
The motorised product
does not react when
the sun appears/
disappears.
2.6.2. Disassembling Soliris io + MY
Attention
• Perform disassembly and wiring operations away from any dust, moisture or foreign bodies to maintain
tightness.
• Never remove the cover located under the anemometer.
1] Switch off the mains power supply.
2] Loosen the screws located on the protective housing G) and
unclip the protective housing (G) from the mounting bracket (H).
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Possible causes
The io motor or receiver memory
is full.
The sensor is fixed on a metal part.
The sensor is not within the io
motor or receiver's range.
The sensor is not operating.
The sensor is not within the io
motor or receiver's range.
The sensor does not work because
the wiring is incorrect.
The sensor is not paired with the io
motor or receiver.
The wind sensitivity threshold is
incorrectly set.
External radio equipment is
interfering with the radio reception
(e.g. Hi-Fi radio headphones).
The sun sensitivity threshold is
incorrectly set.
Solutions
Unpair at least one sensor to be able to
connect the Soliris io + MY sensor.
Move the sensor to distance it from the
metal part.
Move the sensor closer to the io motor or
receiver.
Check the operation of the motorised
product with the io control point.
Check the operation of the sensor on the
motor using the Demo mode.
Check the sensor wiring.
Replace the sensor if it is faulty; see 2.6.4.
Move the sensor closer to the io motor or
receiver.
Check the sensor wiring; see 2.3.
Pair the sensor with io motor or receiver;
see 2.5.
Alter the wind sensitivity threshold; see
2.5.3.
Turn off all radio equipment nearby.
Alter the sun sensitivity threshold; see 2.5.
1]
2]
G
EN
OFF
90°
STOP
9