Other Questions; Do You Require Additional Support; Warranty; Duplication Of The Instructions For Use / Technical Data - Medion MD 30262 Mode D'emploi

1 5 . O Q
1 5 . O Q
T H E R U
T H E R U
D
O YOU REQUIRE ADDITIONAL
If the suggestions in the above section have not solved your problem, please contact the
hotline. We will try and help you over the telephone. However, before you contact your
Technology Center, please keep the following information available:
What additional peripheral devices are you using?
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What messages are appearing on the screen?
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During which operational step did the problem arise?
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How does your computer configuration look, if you have connected a PC to the device?
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What software were you using when the error occurred, if you have connected a PC to the
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device?
What steps have you already taken to solve the problem?
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Give us your Customer Number, if you have already received one.
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W
ARRANTY
We warrant to our customers that this product is free from defects in materials and workmanship as follows: for a determined period from the date of
original purchase, defective parts or a defective product returned to a repair facility or an Authorized Service Facility ("ASF") for such product, as applica-
ble, and proven to be defective upon inspection, will be exchanged for new or comparable rebuilt parts, or a refurbished product, as determined by the
repair facility or the ASF.
Limited warranty repair or replacement shall not extend the original limited warranty period of the defective product. This limited warranty does not cover
any supplies or accessories, including but not limited to: software, blank media, user-installed drives, etc.
EXCLUSIONS: this limited warranty does not apply, and you will have no remedy hereunder with respect to (a) products that have been modified, opened,
repaired or otherwise altered, except by an ASF, (b) products that have been damaged or destroyed after delivery to the customer, (c) any third party
software, interfaces, parts, supplies, peripherals or other products or any defects resulting from use of the product in connection with such third party
products, (d) defects resulting from improper or inadequate maintenance, calibration or site preparation, (e) defects resulting from any misuse, abuse,
accident, neglect, negligence or any use other than in accordance with the handling or operating instructions provided, (f) defects resulting from exposure
to unusual physical or electrical stress or from any operation other than in accordance with the published environmental specifications for the product.
TO THE EXTENT ALLOWED UNDER APPLICABLE LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO IMPLIED WARRANTY APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD
OF THE EXPRESS LIMITED WARRANTY STATED ABOVE. Some countries, states or provinces do not allow exclusions or limitations on the duration of an
implied warranty, so the above limitation or exclusion might not apply to you. This limited warranty gives you specific legal rights and you might also have
other rights that vary from country to country, state to state, or province to province.
Our limited warranty is valid in any country or locality where we have a support presence for this product and where we have marketed this product. The
level of warranty service you receive may vary according to local standards. We will not alter form, fit or function of the product to make it operate in a
country for which it was never intended to function.
TO THE EXTENT ALLOWED UNDER APPLICABLE LAW, THE REMEDIES IN THIS LIMITED WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL OUR COMPANY OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST OUR COMPANY BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT SOLD BY US WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS,
DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE
THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF OUR COMPANY. Some countries, states or provinces do not allow the exclusion or limita-
tion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT AS LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Please note the following:
Be sure to keep your purchase receipt in a safe place. Our company, at its option, may require a copy of the receipt to validate the
warranty period effective date (i.e. date of purchase). Warranty liability only applies to material or factory faults. It does not apply
to damage due to breakage, for example, a crack in the housing. Our service includes unit exchange or send-in repair:
Unit Exchange
In locations where Unit Exchange is available, we will send you a replacement unit. You must return the defective unit to our com-
pany (using the shipping carton that the new one came in.)
Send-In Repairs
In locations where Send-In Repair Service is available, repair service can be obtained by shipping your unit to the Repair Center.
The unit will be repaired and returned to you.
For either Unit Exchange or Send-In Repairs, you must have an authorized RMA number from our support before shipping your
defective product.
Replacement products may be either new or equivalent in performance to new. Replacement or repaired products may contain
remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Out-of-Warranty Support
In addition to providing free technical support during the warranty period, We are also available to support your product after the
warranty period has ended. This out-of-warranty support will be provided on a fee basis.
D
UPLICATION OF THE
The documents contain legally protected information. All rights reserved. Duplication in a mechanical, electronic or
any other form is forbidden without the written authorization of the manufacturer.
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