If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
the Customer Care Center.
Product parts and accessories can be purchased through the Fisher & Paykel
Customer Care Center, or online at fisherpaykel.com (this service is available to
selected markets only).
PROBLEM
Appliance does
not operate
Light not
working
Light and
display not
working
Storage
compartments
too warm
Food freezing
in the fridge
compartment
Unfamiliar
noises
Ice maker
sounds
Food Mode is
not available
TROUBLESHOOTING
POSSIBLE CAUSES
No electricity at
power outlet.
Light not functioning.
Appliance not working.
Product in Sabbath mode.
Temperature setting
not correct.
Frequent door openings.
Large amount of food
has been recently added.
Temperature setting is
not correct.
Food placed directly
in front of air outlets.
Cabinet not stable
or level.
Freezer is defrosting.
Normal ice maker
operation.
Not all combinations of
food modes are available
in all compartments.
WHAT TO DO
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
The lighting cannot be serviced by
the user. Contact your Fisher & Paykel
dealer or trained and supported
service technician.
Check appliance is turned on at the wall
or at the isolating switch.
Press ,
and
buttons together for
4 seconds.
See 'ActiveSmart™ special features'
section of this User guide.
Minimize door openings to allow
temperature to stabilize.
Select 'Max Cool' or 'Fast Freeze'
features to assist in lowering the
temperature quickly.
See 'ActiveSmart™ special features'
section of your User guide.
Move chill sensitive foods away from
the center back of the shelves.
See Installation guide supplied with
this appliance.
This is normal.
See 'User warnings and sounds' section.
Try to select the desired Food Mode
in a different compartment.
EN
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