If there is a problem with your appliance, please check the following points before contacting your
local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
General troubleshooting:
Problem
Appliance does
not operate.
Light not
working.
Light and display
not working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Possible causes
No electricity at power outlet.
Blown light bulb(s).
Refrigerator not working.
Product in Sabbath Mode.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set too low. See Temperature control section (page 19
Doors not sealing properly.
Temperature setting not correct. See Temperature control section (page 19
Frequent door openings.
Large amount of food
recently added.
Temperature setting not correct. See Temperature control section (page 19
Food placed directly in front of
air outlets.
Troubleshooting
What to do
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
Change light bulb(s) (refer to page 30).
Check refrigerator is turned on at wall.
If problem continues refer to page 45.
Refer to Sabbath Mode page 20
(Ice & Water models) or page 27
(non-Ice & Water models).
Minimize door openings to allow
temperature to stabilise.
for Ice & Water models or page 26 for
non-Ice & Water models).
Check that cabinet is level and gasket
seals are clean.
for Ice & Water models or page 26 for
non-Ice & Water models).
Minimize door openings to allow
temperature to stabilise.
for Ice & Water models or page 26 for
non-Ice & Water models).
Move chill sensitive foods away from
the center outlet duct at the back of the
shelves.
EN
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