LOHBERGER INDALO Manuel D'utilisation Avec Instructions De Montage page 47

13. MALFUNCTIONS – CAUSES – SOLUTIONS
If a malfunction occurs, the main menu is switched to and the malfunction is displayed as ticker. The malfunction is acknowledged by pres-
sing for at least 2 seconds.
Display
STB >I/O<
NO PELLETS >I/O<
FAN DEFECT >I/O<
FLAME SENSOR DEFECT >I/O<
ROOM SENSOR SIGNAL LOST
>I/O<
SERVICE >I/O<
CALL SERVICE >I/O<
C-SENSOR DEFECT >I/O<
DOOR OPEN >I/O<
AUGER-PMSM DEFECT >I/O<
PROBLEM
Fire burns with weak, orange flame. Pellets heap up in fire trough,
window sooted up.
Cause(s):
1. Insufficient combustion air
Possible solutions:
1. Check correct positioning of fire trough in holder – fire trough
must be positioned tightly in the holder.
2. Remove any ash or clinker from the fire trough that may block the
air inlets, change to a better pellet quality if possible.
3. Check whether flue gas pipes are blocked with ash (see chapter
12. CLEANING AND MAINTENANCE).
4. Check whether air inlet duct or flue pipe is blocked.
5. Check door seal and cleaning cover seal for leaks.
6. Clean blower wheel.
7. Have service performed by authorised specialist company.
Malfunction designation
Safety temperature limiter is
activated
No pellets in container
Flue gas blower defective
Flame sensor defective
Room sensor reception defective
Pellet amount for cleaning and
maintenance exceeded
Pellet backlog
C-sensor defective or not recog-
nised
Door open
Auger motor failure
English
Cause / remedy
Establish cause of activation; eliminate this and reset using reset button di-
rectly at STB. The error message must then also be acknowledged. Only with
cooled stove.
May also occur on first start (first filling). Check whether there are sufficient
pellets in the container and re-start unit after acknowledging malfunction.
- Screw conveyor blocked
- Flame sensor sleeve dirty
- Chimney draught too great
Acknowledge the error message.
If it occurs repeatedly, contact the customer service department.
Acknowledge the error message.
If it occurs repeatedly, contact the customer service department.
Transmission between the transmitter and receiver has been lost.
If the error message appears again immediately after re-starting the device, it
means either the battery is flat or the component is defective.
If the component is defective, contact the customer service department.
Acknowledge the message and conduct cleaning or maintenance procedures
(according to chapter 12. CLEANING AND MAINTENANCE).
Overfilling of the combustion cavity with a subsequent backlog of pellets in
the drop chute has been detected. The error message can be acknowledged
by pressing the -
and
Menü
message disappears). If this occurs it is imperative you inform LOHBERGER's
customer service department.
The C-SENSOR DEFECT message must not be acknowledged.
Remove the mains plug for approx. 1 min. when the error message is dis-
played.
If the fault occurs again after re-connecting the stove to the power supply,
contact LOHBERGER's customer service department.
The stove can no longer be operated.
Check to make sure the door is closed and that the door contact switch en-
gages.
The DOOR OPEN message doesn't need to be acknowledged; the display will
disappear when the door is closed.
Acknowledge the message.
If the fault occurs again contact the customer service.
Please note that checks on the control system and wiring may
only be performed in unit switched dead. Any repairs may
only be performed by trained specialists.
If a malfunction message occurs, the cause must first be remedied;
the unit can be put back into operation by acknowledging the mal-
function using .
button simultaneously (held until the error
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