Troubleshooting
If an error occurs while the robot is cleaning, the power indicator will flash red and a voice alert will sound. Refer to the following table for troubleshooting.
Error
Error 1: Rotate the laser head to check that it turns
freely.
Error 2: Clean and lightly tap the bumper.
Error 3: Move the robot to a new location and restart.
Error 4: Wipe the cliff sensors, move the robot away
from raised edges, and restart.
Error 5: Remove the main brush and clean the brush
and bearing.
Error 6: Remove and clean the side brush.
Error 7: Look for anything stuck in the main wheels
then move the robot to a new location and restart.
Error 8: Clear away any obstacles around the robot.
Error 9: Install the dustbin and filter.
Error 10: The filter is either wet or blocked.
Solution
The LDS unit is jammed. Remove any items blocking it then move the robot to a
new location and restart.
The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If
nothing falls out, move the robot to a new location and restart.
A wheel is suspended. Move the robot to a new location and restart.
The robot is suspended. Move it to a new location and restart. If the problem
persists, clean the cliff sensors. This error may also be caused by a dirty cliff sensor.
Try wiping all sensors clean.
The main brush may be tangled up. Remove and clean it.
The side brush may be tangled up. Remove and clean it.
The main wheels may be jammed. Remove and clean them.
The robot may be stuck. Clear any obstacles around it.
Reinstall the dustbin and filter and check that they are installed properly. If the
problem persists, try replacing the filter.
The filter is not completely dry. Dry the filter for at least 24 hours. The filter may
also require cleaning. If the problem persists, replace the filter.
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