BEA LZR-MICROSCAN Mode D'emploi page 11

TROUBLESHOOTING
Troubleshooting tools can be viewed on Hub LCD within Menu 3 (DIAGNOSTICS).
Hub LCD is not on
No "CLEAR AREA"
during setup
No Floppy Disk after
setup
Door(s) will not
open/close
Door(s) keep
recycling (ghosting)
Cap LCD screen
Orange flashing LED
on Sensor - reference
Hub for error
Door never reaches
"Hold Open" or
"Off" states
Hub Environment
error
• The device should not be used for purposes other than its intended use. All other uses cannot be guaranteed by the
manufacturer of the sensor.
• The installer of the door system is responsible for carrying out a risk assessment and installing the sensor and the door system
in compliance with applicable national and international regulations and standards on door safety.
• The manufacturer of the sensor cannot be held responsbile for incorrect installations or inappropriate adjustments of the
sensor.
75.5753.10 LZR-MICROSCAN 20170310 75.5753.10 LZR-MICROSCAN 20170310
No input power
Bad power
Faulty hub
Sensors not discovered
Learn failed
Door control issue
No inputs/outputs
connected
Knowing Act turned on
Incorrect wiring
Approach side sensors
going into detection
Home switch not "mak-
ing" at door closed
Learn required
height/angle
EDPS
BUS config
boundary
lost message
Not using On / Off / Hold
Open Switch
Voltage too high/low
Temperature too high/low
Verify power supply connection, do not power from
door control
Verify power supply, power from BEA power supply
Replace hub
Verify sensor harness connection
Perform new learn
Verify home switch is functioning properly
Verify door control is operational with nothing wired
to it
Verify all connections are secure (sensors and On/Off/
Hold Open swtich must be connected)
Turn Knowing Act off or use knowing act devices
Verify wiring from hub to door control
Adjust approach side sensors Activation Distance and/
or motion sensor
Adjust home switch and verify proper wiring
Perform relearn
sensor mounted too high or adjusted too close to door
door did not reach full open during learn
number of doors configured incorrectly
sensor masked by foreign object
loose or broken sensor harness
Wire existing on / off / hold open switch to jumper or
plug BEA On / Off / Hold Open Switch into hub
Verify power supply voltage, power from BEA power
supply
Envionment may be too cold/hot for hub operation
Page 11 of 12 Page 11 of 12