Spektrum PowerSafe AR9110 Manuel D'instructions page 24

EN
or call Horizon to obtain a Return Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/content/_service-center_
render-service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you will be asked to
provide your complete name, street address, email address and phone number
where you can be reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included items, and a
brief summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue
with a LiPo battery, please contact the appropriate Horizon Product
Support office.
Warranty Requirements - For Warranty consideration, you must
include your original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service - Should your service not be covered by
warranty, service will be completed and payment will be required
without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for
service you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include this request
with your item submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier's checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon's Terms and Conditions found
on our website http://www.horizonhobby.com/content/_service-center_render-
service-center.
NOTICE: Horizon service is limited to Product compliant in the country
of use and ownership. If non-compliant product is received by Horizon
for service, it will be returned unserviced at the sole expense of the
purchaser. Warranty and Service Contact Information
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