13. Troubleshooting
Malfunction
Camera light without
power
Camera light not
switching ON
Camera light not
switching OFF
Camera light
switches ON without
obvious movement
Camera light not
switching ON
despite movement
No access to
camera light via app
Smartphone/tablet
cannot be connect-
ed to camera light
No live image
transmission
Cause
■ Fuse has tripped, not
switched ON, break in wiring
■ Short circuit in mains power
supply lead
■ Mains switch OFF
■ Incorrect twilight setting
selected
■ Mains switch OFF
■ Fuse has tripped
■ Continued movement within
the detection zone
■ Camera light not mounted
for detecting movement
reliably
■ Movement occurred, but not
identified by the observer
( movement behind wall,
movement of a small object
in immediate lamp vicinity
etc. )
■ Rapid movements are
suppressed to minimise
malfunctioning or detection
zone set too small
■ Incorrect twilight setting
selected
■ Wi-Fi router is too far from
the camera light or building
elements, such as walls, are
obstructing transmission
■ A terminal device is already
connected
■ Temperature too high
Remedy
■ Activate, change fuse, turn
ON power switch, check
wiring with voltage tester
■ Check connections
■ Switch on mains switch
■ Readjust
■ Switch ON
■ Activate, change fuse, check
connection if necessary
■ Check detection zone
■ Securely mount enclosure
■ Check detection zone
■ Check detection zone
■ Readjust
■ Use repeater
■ Press reset button or scan
QR code from connected
terminal device
■ If necessary, deactivate
manual override and let cool
down
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