24 | Wired Earphones
1 . Ear fins (small/medium/large)
• Optional for secured, personal fit
2 . Ear tips (small/medium/large)
• For personal fit
3 . Inline control
• Quick access to essential features
4 . Volume +/-
• Adjust conversation-streaming volume
5 . Mode-switching button
• Switches between Automatic and Surround modes
6 . 3 .5mm audio plug
Troubleshooting
SYMPTOM
POSSIBLE CAUSES
One (or both)
Hearing aids may
hearing aids
be on the edge of
unexpectedly
wireless range.
drops out
Battery level in
of audio
hearing aid can
streaming.
no longer support
audio streaming.
Large object, such
as furniture or a wall,
may be degrading
signal.
Wireless connection
with Table
Microphone was
lost.
Streamed
Low battery level in
audio quality
Table Microphone.
is distorted.
Volume of audio
source is not
optimal.
Streamed
Bluetooth device
audio quality
may be on the edge
is inconsistent.
of wireless range.
Audio stream
Volume streamed
is too loud or
from Table
too soft.
Microphone to
hearing aid not
optimal.
Troubleshooting | 25
SOLUTIONS
Move closer to Table
Microphone.
• Replace hearing aid
battery with a new one.
• Recharge your hearing
aid, if applicable.
For best performance, your
hearing aids should be
within line-of-sight of Table
Microphone.
To restart the audio stream,
follow steps in the Start/
Stop Audio Streaming
section.
Recharge Table
Microphone.
Adjust volume level of audio
source until better sound
quality is achieved.
Move Bluetooth device
closer to Table Microphone.
Press volume + or – button
on Table Microphone.