Trouble shooting
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault
The general electrical
system is malfunctioning.
The automatic switching
on function does not
work.
The burner flame is not
uniform.
The gas flow is not nor-
mal or there is no gas.
The kitchen smells of
gas.
The burner immediately
switches off after releas-
ing the control knob.
Possible cause
Defective fuse.
The automatic safety switch or circuit breaker
has tripped.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly positioned.
The appliance is not earthed, is poorly con-
nected or the earthing is faulty.
The burner components are not correctly posi-
tioned.
The grooves on the burner are dirty.
The gas supply is blocked by gas taps.
If the gas is supplied from a gas cylinder, check
that it is not empty.
A gas tap has been left on.
Incorrect coupling of gas cylinder.
Possible gas leak.
The control knob was not held down for long
enough.
The grooves on the burner are dirty.
Solution
Check the fuse in the main fuse box and change
it if it is damaged.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has
tripped.
The space between the ignition sparker and the
burner must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly posi-
tioned.
Contact the installation technician.
Correctly place the parts on the appropriate
burner.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Shut off the gas supply, ventilate the premises
and immediately notify an authorised installation
technician to check and certify the installation.
Do not use the appliance until ensuring that
there is no gas leak in the installation or appli-
ance itself.
Once the burner is on, hold the control knob
down a few seconds longer.
Clean the grooves on the burner.
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