Unitron uDirect 2 Ensemble Guide page 31

Cause
Every time I switch on my phone, the music player
starts
For some phones this
is normal behavior and
not initiated by uDirect 2
When I get into my car, the uDirect 2 connection to my
phone shows unexpected behavior
The car Bluetooth
system connects to your
phone
I accepted the incoming phone call but cannot hear
the call in my hearing aids
Some phones don't
use uDirect 2 when
accepting the call
through the phone
button
The phone is ringing but the audio indicator is NOT solid
blue and there is no ringing signal through the hearing
aids
Bluetooth is disabled
in the phone
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Possible remedy
Some phones can be
configured not to start the
music player automatically
Stop the music player via
phone menu after the phone
is connected
Consider disconnecting the
car system from your phone
Always accept the call by
pressing the uDirect 2 access
( ) button
Ensure Bluetooth is enabled
according to your phone's user
guide
Cause
uDirect 2 and your
phone are not
connected to each
other
uDirect 2 is not paired
to the phone
The distance is too
great between uDirect 2
and the phone
The phone is ringing, the audio indicator is solid blue
but there is no ringing signal through the hearing aids
uDirect 2 is out of range
of the hearing aids
Phone is set to vibrate
If you are already on
a phone call, then a
second call cannot be
recognized
Possible remedy
1. Disable Bluetooth
functionality in your phone
and turn it on again
2. Restart uDirect 2 by switching
it OFF then ON. The uDirect 2
Bluetooth functionality will
be automatically reactivated
3. Activate uDirect 2 by
selecting it in the phone's
"Active device" menu
4. Reduce the distance between
uDirect 2 and the phone
Follow the pairing process
in this guide
Wear uDirect 2 around your
neck. Keep distance to phone
within <5m (15ft)
Wear uDirect 2 correctly around
your neck with both neckloop
plugs firmly plugged in
Enable ring tone on phone
Hang up the first phone call,
then accept the second call
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