Troubleshooting - Clarity XLC3.4+ Guide De L'utilisateur

XLC3.4+

TROUBLESHOOTING

The unit will not operate / no dial tone:
• Verify the AC adapter is securely plugged into the AC outlet, the
base and the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and
the telephone.
• Make sure the handset battery is fully charged.
• Make sure the battery has been placed in the battery compartment
correctly. (The circular metal contacts on battery need to touch the
metal springs inside battery compartment.)
• Verify the telephone is in the correct dialing mode: Tone (touch)
Pulse (rotary).
• Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
• Make sure the RINGER switch on both handset and base is set to ON.
• Verify the AC adapter is securely plugged into the AC outlet,
the base and the telephone.
• Verify the telephone line cord is securely plugged into the wall
jack and the telephone.
• Make sure you are within the usable range of the base station.
• You may have too many extensions on your line. Try unplugging
a few devices.
Noise, interference or other calls heard while using the handset:
• Make sure you are within the usable range of the base station.
• Make sure the handset battery is fully charged.
• Try relocating the base unit to another location.
• Make sure the AC adapter is not plugged into the wall outlet with other
appliances.
Phone will not hold charge:
• Make sure the charging contacts on the handset and base are free of
dust and dirt. While unplugged, clean the contacts with a soft cloth.
• Make sure IN USE / CHARGE light on the base is lit when the handset is in
the cradle.
• If necessary, replace the handset battery.
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