Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
Reason
Heavy forma-
∙ Food touches the radiator
tion of smoke
∙ Food smokes without contact
Device does
∙ Device is not plugged in
not work
∙ Device is not switched on
∙ Set time has expired
∙ Micro fuse on the rear has
∙ Device is overheated
Device is very
∙ Stainless steel frame is not
hot
∙ Fan is blocked
∙ Ventilation slots are blocked
Error code
∙ Temperature sensor does not
"E01"
Error code
∙ The heating process has not
"E02"
Error code
∙ Device is warmer than 50°C
"Err/Hot"
20
to the radiator
triggered
inserted
work
been completed within 10
minutes and has been can-
celled. Possible causes: strong
wind, cold environment
in the area of the electronics
and turns off
Solution
∙ Place the food into the cor-
rect level
∙ Interrupt the grilling. Is the
food burned or not suitable
for grilling?
∙ Plug it in
∙ Check fuse
∙ Press the on/off switch on the
rear
∙ Restart device
∙ Have the fuse replaced by a
specialist
∙ Let the device cool down
∙ Let the device cool down and
insert the frame
∙ Remove blocking objects
∙ Clean the ventilation slots
∙ Contact service
∙ Press the button again, the
display is set to the normal
position
∙ If the error is repeated under
normal conditions, another
error has occurred. Please
contact service
∙ Is the lower resting tray
inserted?
∙ Allow the device to cool
down and restart