Malfunctions; Warning Messages; Parametri Nel Menu "Impostazioni / Interfaccia Utente; Parametri Nel Menu "Impostazioni / Gestione Utenti - Sartorius Entris II Advanced Line BCA Série Mode D'emploi

Malfunctions

10 Malfunctions
10 . 1

Warning Messages

Warning message Fault
APP .ERR . The device has
measured an invalid
weight value .
DIS .ERR . The value to be
output cannot be
shown in the
operating display .
HIGH or ERR 55 The device is
overloaded .
LOW or ERR 54 The modulation of the
weighing converter
inside the device is
too low .
COMM .ERR . The device is not
receiving any weight
values .
PRT .ERR . The [Print] button is
locked .
SYS .ERR . The system data is
faulty .
42 Entris II Advanced Line Operating Instructions
®
Cause
The applied weight is too
low .
The weight value is
negative .
No sample has been
placed on the balance .
The data to be displayed
is not compatible with the
set display format .
The device's maximum
weighing capacity has
been exceeded .
No weighing pan has
been placed on the
balance .
A previously forgotten
weight was removed after
starting the device .
An error exists in the
weighing system or in the
device electronics .
No communication exists
between the control unit
and the weigh cell .
The data interface for
print output is set to xBPI
mode .
A memory error exists in
the control unit .
Remedy
Increase the applied weight
to more than the minimum
load .
Place the sample on the
balance .
Adjust the display settings,
e .g ., resolution, unit,
decimal places .
Reduce the applied weight
to below the device's
maximum weighing
capacity .
Insert the weighing pan into
the device and switch the
device off and on again .
Contact Sartorius Service .
Wait until the control unit
restores the communication
with the weigh cell .
If the problem occurs again:
Contact Sartorius Service .
Reset the menu to the
factory settings .
If the problem occurs again:
Contact Sartorius Service .
Switch the device off and on
again .
If the problem occurs again:
Contact Sartorius Service .
Chapter,
page
8 . 1 , 38