www.guede.com.
Guarantee
Warranty period of 12 months applies to commercial
use and 24 months applies to private use and com-
mences on the day of purchase of the device.
The guarantee solely covers inadequacies caused
by material defect or manufacturing defect. Original
payment voucher with the sales date needs to be sub-
mitted for any claim in the guarantee period.
The guarantee does not cover any unauthorised
use such as appliance overloading, use of violence,
damage as a result of any unauthorised interference
or caused by foreign items. Failing to follow the ope-
rating and assembly instructions and common wear
are also not included in the guarantee.
The device has to be checked on a regular basis to
ensure perfect functioning.
Let us refer to the fact we do not assume any respon-
sibility – according to standards in force – for damage
eventually caused by our appliances in the below-
mentioned cases:
Unprofessional repairs executed by unauthorised
service centres;
• Use in conflict with the designed purpose, or
failure to observe the use as designed;
• Pump overload with a continuous run;
• Damage as a result of icing or any other fault
caused by climatic influences;
Identical regulations apply for accessory parts.
To prevent damage (such as flooded rooms, etc.) as a
result of faulty pump operation (failure or fault) the ow-
ner (user) is obliged to take reasonable safety measures
(alarm assembly, spare pump, etc.).
Important information for the customer
Please be sure to know that returning the product
in or after the warranty period must be made in the
original packaging.
Service
Do you have any technical questions? Do you have a
complaint? Do you require spare parts or an opera-
ting manual? You can get quick and unbureaucratic
assistance in the Service section on the homepage
of our service partner Güde GmbH & Co. KG (www.
guede.com). Please help us to help you. In order to be
able to identify your device in the case of a complaint,
our service partner will require its serial number,
article number, and year of manufacture. All this
information can be found on the nameplate.
Tel.:
+49 (0) 79 04 / 700-360
Fax:
+49 (0) 79 04 / 700-51999
E-Mail:
support@ts.guede.com
ENGLISH
19