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DVX.NA.60x125.LG.2013.08.23.fm Page 13 Tuesday, November
2. If the Product is still not functioning properly after making use of this
resource, please contact the Warrantor listed at the Motorola website
or the contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair
Center, will help determine whether your Product requires service.
You may be required to download, or otherwise obtain and accept
software updates from Motorola or a Motorola Authorized Repair
Center. You are responsible for any applicable carrier service fees
incurred while obtaining the required downloads. Complying with
the warranty process, repair instructions and accepting such
software updates is required in order to receive additional warranty
support.
4. If the software update doesn't fix the problem, you will receive
instructions on how to ship the Product to a Motorola Authorized
Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are
required to include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not
covered by the Motorola Limited Warranty, Motorola will inform the
consumer of the availability, price and other conditions applicable to
the repair of the Product.
To obtain service or other information, please access and review the
online Customer Support section of Motorola's consumer website
at www.motorola.com.
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