Thrustmaster T.Flight HOTAS X Manuel De L'utilisateur page 12

TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From
there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and
software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products
technical support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you provide will help
the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page
and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then
click Login.
By telephone (if you do not have Internet access):
Days and hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the
most up-to-date Technical Support contact information.
United Kingdom
United States
Canada
Denmark
Sweden
Finland
Consumer warranty information
Worldwide, Guillemot Corporation S.A. (hereinafter "Guillemot") warrants to the consumer that this Thrustmaster product
shall be free from defects in materials and workmanship, for a warranty period which corresponds to the time limit to bring
an action for conformity with respect to this product. In the countries of the European Union, this corresponds to a period of
two (2) years from delivery of the Thrustmaster product. In other countries, the warranty period corresponds to the time limit
to bring an action for conformity with respect to the Thrustmaster product according to applicable laws of the country in
which the consumer was domiciled on the date of purchase of the Thrustmaster product (if no such action exists in the
corresponding country, then the warranty period shall be one (1) year from the original date of purchase of the Thrustmaster
product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six (6) months from the date of
original purchase.
Should the product appear to be defective during the warranty period, immediately contact Technical Support, who will
indicate the procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any
other location indicated by Technical Support).
Within the context of this warranty, the consumer's defective product shall, at Technical Support's option, be either repaired
or replaced. If permitted under applicable law, the full liability of Guillemot and its subsidiaries (including for consequential
damages) is limited to the repair or replacement of the Thrustmaster product. If permitted under applicable law, Guillemot
disclaims all warranties of merchantability or fitness for a particular purpose. The consumer's legal rights with respect to
laws applicable to the sale of consumer goods are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a result of
inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a material or
manufacturing defect (including, but not limited to, combining the Thrustmaster product with any unsuitable element,
including in particular power supplies, rechargeable batteries, chargers, or any other elements not supplied by Guillemot for
this product); (2) in the event of failure to comply with the instructions provided by Technical Support; (3) to software, said
software being subject to a specific warranty; (4) to consumables (elements to be replaced over the product's lifespan:
disposable batteries, audio headset or headphone ear pads, for example); (5) to accessories (cables, cases, pouches, bags,
wrist-straps, for example); (6) if the product was sold at public auction.
This warranty is nontransferable.
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