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Maintenance / Guarantee

7
Maintenance / Guarantee
Maintenance
S
S
Guarantee
SWITEL equipment is produced and tested according to the latest production me-
thods. Carefully selected materials and highly developed technology ensure perfect
functioning and a long service life. The terms of guarantee do not apply where the
cause of equipment malfunction is the fault of the telephone network operator or any
interposed private branch extension system. The terms of guarantee do not apply to
the batteries or power packs used in the products. The period of guarantee is 24
months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guaran-
tee will be redressed free of charge. Rights to claims under the terms of guarantee are
annulled following tampering by the purchaser or third parties. Damage caused as the
result of improper handling or operation, normal wear and tear, incorrect positioning or
storage, improper connection or installation or Acts of God and other external in-
fluences are excluded from the terms of guarantee. In the case of complaints, we re-
serve the right to repair defect parts, replace them or replace the entire device. Repla-
ced parts or devices become our property. Claims for damages are excluded except in
cases of intent or gross negligence on the part of the manufacturer.
If your device does show signs of a defect within the period of guarantee, please con-
tact the sales outlet where you purchased the SWITEL device, producing the pur-
chase receipt as evidence. All claims under the terms of guarantee in accordance with
this agreement can only be asserted at the sales outlet. No claims under the terms of
guarantee can be asserted after a period of two years from the date of purchase and
hand−over of the product.
34
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.

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