3. SERVICE CALL
WARNING
Do not damage the refrigerant circuit. In the
case of accidental damage to the refrigeration
system causing refrigerant leak, do not create
a source of ignition in the area. Do not operate
electrical switches or plugs in the area, do not
use naked flame. Immediately ventilate the
area by opening doors and/or windows, and call
service engineer.
[1] Error Code Indication
If the error code "E" is indicated on the display,
before calling for service, check the following.
Code
E0
Possibility of water leaks. Press reset button. If error code
appears again, call for service.
E1
Low ice production. Press reset button. If error code
appears again, call for service.
E2
Water supply circuit failure. Press reset button. If error
code appears again, call for service.
E3
Gear motor failure. Turn OFF operation switch, and turn
it ON again after 10 minutes. If error code appears again,
call for service.
E4
Abnormal high side pressure. Clean air filter. Check that
icemaker is properly installed according to installation
manual. Press reset button. If error code appears again,
call for service.
E5
Electric circuit failure. Press reset button. If error code
appears again, call for service.
E8
Compressor could be overheated. Check that icemaker
is properly installed according to installation manual.
Turn OFF operation switch, and turn it ON again after 10
minutes. If error code appears again, call for service.
Eb
Electric circuit failure. Press reset button. If error code
appears again, call for service. (Ice production continues.)
EC
Electric circuit failure. Press reset button. If error code
appears again, call for service.
Ed
Gear motor could be overloaded. Press reset button. If
error code appears again, call for service.
EE
Gear motor is in abnormal rotation. Press reset button. If
error code appears again, call for service.
EF
Supply voltage is too low. Check that voltage is in required
range and icemaker is not sharing a single receptacle
with other appliances. Press reset button. If error code
appears again, call for service.
EH
Electric circuit failure. Press reset button. If error code
appears again, call for service.
EJ
Could lead to failure of icemaking mechanism. Ice
production continues, but call for service immediately.
EL
Bin control switch has failed. Call for service.
En
Electric circuit failure. Press reset button. If error code
appears again, call for service.
EP
Controller board failure. Press reset button. If error code
appears again, call for service.
EU
Controller board failure. Press reset button. If error code
appears again, call for service.
Remedy
[2] No Error Code Indication
If the icemaker does not work properly or does not
work at all and no error code is indicated on the
display, before calling for service, check that:
* The power is supplied to the unit.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local
Hoshizaki service agent.
4. WARRANTY
Hoshizaki provides warranty in accordance with
the legislation of the customer's own country of
residence, for two years starting from the date on
which the appliance is sold to the end user.
The warranty only covers defects in material or
workmanship.
The repairs under warranty may only be carried
out by Hoshizaki's authorised service centre. When
making a claim under the warranty, the original bill of
purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
* Normal wear and tear
* Incorrect use, e.g. overloading of the appliance,
use of non-approved accessories
* U s e o f f o r c e , d a m a g e c a u s e d b y e x t e r n a l
influences
* Damage caused by non-observance or the user
manual, e.g. connection to an unsuitable mains
supply or non-compliance with the installation
instructions
* Partially or completely dismantled appliances
* Harsh installation/environmental conditions, e.g.
premature damage to water circuit due to unfiltered
hard water or damage to cooling system due to
high dust environments
To obtain full details of your warranty and approved
service agency, please contact your dealer/supplier,
or the nearest Hoshizaki Service office in Europe:
U.K./Ireland - Hoshizaki UK
TEL: +44 (0)845 456 0585
FAX: +44 (0)1462 499080
Holland - Hoshizaki Europe
TEL: +31 (0)20 6918499
FAX: +31 (0)20 6918768
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ENGLISH