Troubleshooting Guide; Corrective Action - Hatco Toast-Qwik TQ-10 Série Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Toast too light.
Toast too dark.
Unit takes too long to toast.
Unit toasts on one side only.
Toaster trips the circuit breaker
or GFCI.
Toaster conveyor doesn't
move.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Probable Cause
Color Control knob set on a light setting.
Supply voltage to unit is low.
Color Control knob set on a dark setting.
Supply voltage to unit is high.
The first few batches can take longer because
the toaster needs time to heat up when initially
turned on.
Supply voltage to unit is low.
Toaster is a "buns" only model. (Model contains
BA in model name.)
( )
Bottom Heat or Top Heat (
too low or in the O position.
Heating element defective.
Circuit breaker is not sized properly for the
toaster.
Wiring fault inside toaster.
Bread slices or buns jammed in conveyor
track.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
Turn Color Control knob to a darker setting.
Verify the supply voltage to the toaster matches the unit
specifications.
Turn Color Control knob to a lighter setting.
Verify the supply voltage to the toaster matches the unit
specifications.
Allow toaster to heat up to full operating temperature before
inserting bread product (approximately 15–20 minutes).
Verify the supply voltage to the toaster matches the unit
specifications.
Unit is designed to perform in this way.
) control set Turn the or
Visually check the heating element. With the unit turned on,
the heating element should glow red. If the element does
not glow, Contact Authorized Service Agent or Hatco for
assistance.
Check circuit breaker for proper sizing.
Contact Authorized Service Agent or Hatco for assistance.
Turn off unit, wait for unit to cool, and remove bread product
jamming the conveyor.
16
English
WARNING

Corrective Action

control to a higher setting or to the I position.
Form No. TQ2M-1121