Technical Support - Kensington 33367 Guide D'instructions

4 If the status does not show "Connected," text the cable by plugging
it into the network port on your notebook. If the status still does not
indicate a connection, the problem is with the cable or the network
and is NOT related to the Expansion Dock. If the status shows
"Connected," there may be a problem with the Expansion Dock.
Network Connection
My network connection is not working.
In order to connect to some networks, you may have to know the NIC
card address for the network card on the notebook. Follow these steps to
locate the address:
1 Make sure the Expansion Dock is connected to your notebook using
the USB cable.
2 On your notebook, open the Control Panel and select Network
Connections. The following icons are displayed: Local Area Connection
x (where x is some number, for example, 2, 3, 4, etc.) The third icon
corresponds to the network connection for the Expansion Dock.
3 Right-click on that icon and select Properties.
4 On the General tab, look for the adapter name containing USB to Fast
Ethernet Adapter. Roll the cursor over the adapter name to display the
NIC card address.
Power Adapter Specification
If needed the power adapter must be replaced with equivalent power
adapter 5V 2.5A (minimum)

Technical Support

Technical support is available to all registered users of Kensington products.
Web Support
You may find the answer to your problem in the Frequently Asked
Questions (FAQ) section of the Support area on the Kensington website:
www.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges
where applicable. Please visit www.kensington.com for telephone
support hours. In Europe, technical support is available by telephone
Monday to Friday 09:00 to 21:00 (Central European time).
• Call from a phone where you have access to your docking station
• Be prepared to provide the following information:
• Name, address, and telephone number
• Name of the Kensington product
• Make and model of your computer
• System software and version
• Symptoms of the problem and what led to them
Please call one of these numbers:
België / Belgique 02 275 0684
Canada 1 800 268 3447
Denmark 35 25 87 62
Deutschland 0211 6579 1159
España 91 662 38 33
Finland 09 2290 6004
France 01 70 20 00 41
Hungary 20 9430 612
Ireland 01 601 1163
Italia 02 4827 1154
México 55 15 00 57 00
Nederland 053 482 9868
Norway 22 70 82 01
Österreich 01 790 855 701
Portugal 800 831 438
Schweiz / Suisse 01 730 3830
Sweden 08 5792 9009
United Kingdom 0207 949 0119
United States 1 800 535 4242
International Toll +31 53 484 9135
.
2-YEAR LIMITED WARRANTY
KENSINGTON COMPUTER PRODUCTS GROUP ("KENSINGTON") warrants this
product against defects in material and workmanship under normal use and
service for two years from the original date of purchase. KENSINGTON, at its
sole option, shall repair or replace the defective unit covered by this warranty.
Please retain the dated sales receipt as evidence of the date of purchase.
You will need it for any warranty service. In order to keep this warranty in
effect, the product must have been handled and used as prescribed in the
instructions accompanying this warranty. This warranty does not cover any
damage due to accident, misuse, abuse, or negligence. The warranty does
not affect any other legal rights you may have by operation of law. Contact
Kensington at www.support.kensington.com or at one of the technical
numbers listed above for warranty service procedures.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT
PERMITTED BY LAW, KENSINGTON DISCLAIMS ALL OTHER IMPLIED OR
EXPRESS WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY
IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY
SUCH WARRANTIES ARE LIMITED TO TWO YEARS. SOME STATE/PROVINCES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR
EXCLUSIVE REMEDY. KENSINGTON SHALL NOT BE LIABLE FOR ANY DAMAGES,
WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES, LOST PROFITS, LOSS
OF USE OF SOFTWARE, LOSS OR RECOVERY OF DATA, RENTAL OF REPLACEMENT
EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS,
ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING STATUTORY,
CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR
IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY
FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL KENSINGTON'S ENTIRE
LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES,
PROVINCES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE AND COUNTRY
TO COUNTRY.
FEDERAL COMMUNICATIONS COMMISSION RADIO FREqUENCY
INTERFERENCE STATEMENT
Note: The Kensington Notebook Expansion Dock with Video model no. 33367
has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
MODIFICATIONS: Modifications not expressly approved by Kensington may
void the user's authority to operate the device under FCC regulations and must
not be made.
SHIELDED CABLES: In order to meet FCC requirements, all connections to
equipment using a Kensington input device should be made using only the
shielded cable provided.
DECLARATION OF CONFORMITY COMPLIANCE STATEMENT FOR ThE
KENSINGTON DOCKING STATION WITh VIDEO
The Kensington Notebook Expansion Dock with Video model no. 33367
complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. As defined in Section 2909 of the FCC Rules, the
responsible party for this device is Kensington Computer Products Group, 333
Twin Dolphin Drive, Redwood Shores, CA 94065, USA, 800-535-4242
This Class B digital apparatus complies with Canadian ICES-003
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