Symptom
Possible Cause
The eQuinox is
While in pulse mode,
unable to detect
the pulse mode LED
the user's breathing
flashes quickly for 15
effort. See page
seconds.
15 for pulse mode
information.
The eQuinox is not
Battery pack is drain-
receiving power
ing while plugged in to
from the attached
AC/DC power supply
power supply.
The battery pack
was not fully
charged
The eQuinox was
The Battery pack
not operating at the
(battery) charge is not
anticipated flow
lasting as long as it
rate.
should.
The battery pack is
not preforming to
specifications.
The eQuinox is not
receiving external
AC power to charge
the battery.
The Battery Pack (bat-
tery) is not charging.
The eQuinox is not
properly communi-
cating the battery
pack to charge it.
The eQuinox beeps 3
The internal battery
times when it is first
that powers the
powered on.
alarms is low
18 — 4805-C1 C (English)
Other Alarm Conditions
Your Action
1) Pulse mode may not work correctly if the user has any condition that causes blocked/restricted nasal
passages. (Illness, deviated septum, etc.)
2) Ensure cannula is no longer than 7 feet in length.
3) Ensure that there are no kinks or blockage in cannula tubing.
4) If a humidifier bottle is connected, remove the humidifier bottle and connect cannula directly to outlet
port. Pulse mode will not work with a humidifier bottle installed.
5) If the condition persists, contact your healthcare provider.
1) Verify that the outlet is providing power. Do not connect the power supply to a dimmer circuit or a
power strip.
2) Check that cable connections on power supplies are secure to the wall/vehicle and concentrator. If
using the AC power supply, check the cable connection on the power supply transformer as well.
3) Ensure that the power verification lights are on.
- There will be a green light on the power supply box.
- There will be a green light on the eQuinox concentrator control panel in the shape of a power cord.
4) If power verification LEDs are not lit, remove all connections of the power supply for 20 seconds and
reconnect.
5) If the condition persists, contact your healthcare provider.
1) Connect to AC power to recharge the battery. Verify that the battery charges for 2-5 hours and the
battery icon is full and not flashing before use.
2) Refer to the actions for "Battery Pack is Not Charging" Symptom below.
1) Ensure that you are using the flow rate prescribed by your physician and that pulse or continuous flow
is being used as required.
1) Attempt to drain the battery pack completely. Do this by running the eQuinox on battery power until
the machine shuts off completely. Then remove the battery and allow it to cool for approximately 30
minutes. After this time, re-insert the battery in the eQuinox and recharge it using AC power.
2) If the battery still does not last as long as it should after following step 1, contact your healthcare
provider.
1) Verify that the outlet is providing power. Do not connect the power supply to a dimmer circuit or a
power strip.
2) Check that cable connections on power supplies are secure to the wall/vehicle and concentrator. If
using the AC power supply, check the cable connection on the power supply transformer as well.
3) Ensure that the power verification lights are on.
- There will be a green light on the power supply box.
- There will be a green light on the eQuinox concentrator control panel in the shape of a power cord.
4) If power verification LEDs are not lit, remove all connections of the power supply for 20 seconds and
reconnect.
5) If the condition persists, contact your healthcare provider.
1) Remove battery pack and re-install to ensure that it is secure in the concentrator.
2) Inspect the eQuinox for a solid yellow light when the battery is installed or a flashing battery icon
when attempting to charge. If either of these symptoms is present, continue to step 3
3) If possible, install a separate battery pack in the eQuinox. If the replacement battery works properly,
then the original battery needs to be replaced.
4) If this problem persists contact healthcare provider.
1) Contact your healthcare provider.