Symptom
Possible Cause
The red light is flashing.
The eQuinox has detected
The alarm is giving 3 beeps
low oxygen levels
every 2 minutes.
The eQuinox has lost power
temporarily while running on
The red light is flashing. The
external power.
alarm is giving a constant
beep. The LCD displays
********. The eQuinox is
not delivery oxygen and will
The eQuinox has lost power
not power on.
due to a depleted battery
pack (battery pack) charge or
an overheated battery pack.
The red light is solid. The
display screen says "FAIL".
The eQuinox has experienced
The eQuinox is not produc-
a system malfunction.
ing delivering oxygen and
will not power on.
Red Light
Your Action
1) Ensure the air intake filter is not clogged or restricted. Clean and replace the filter if
necessary.
2) Ensure the eQuinox is in a well ventilated area. Make sure there are at least 3 inches
between the back of the eQuinox and any obstructions (furniture, curtain, etc.)
3) If operating in the car, be sure the back of the eQuinox is facing outward in the seat.
4) If the condition persists, switch to an alternate source of oxygen and contact your
healthcare provider immediately.
1) Inspect the external (AC or DC) power supply and ensure that its connections are
secure at the eQuinox, the transformer, and the external power outlet.
2) If possible, attempt to use another electrical (AC or DC) outlet to power the eQuinox.
3) If the condition persists, switch to an alternate source of oxygen and contact your
healthcare provider immediately.
1) Re-attach the eQuinox to external power or install a fully-charged battery pack in the
eQuinox. Allow warm battery pack to cool outside the concentrator for 30 minutes.
2) Re-charge the battery pack using AC power
3) Replace the battery pack if another is available.
4) If the condition persists, contact your healthcare provider.
1) Remove the battery pack and disconnect the AC or DC power supply from the eQuinox.
The red light should disappear and the FAIL message will disappear from the screen when
the power sources are removed. Wait approximately 20 seconds, reconnect power sourc-
es, and attempt to power on the eQuinox again.
2) If the eQuinox does power on, monitor it to determine if the FAIL message occurs
again. If the FAIL message occurs again, contact your healthcare provider immediately.
3) If the eQuinox does not power back on, contact your healthcare provided immediately.
eQuinox (Model 4000) User Manual — 17